How to return my xfinity equipment.

www.xfinity.com/returns . I received an Xfinity modem in the mail to upgrade mine. I swapped it out and the directions says I could take it to a UPS store an...Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account.Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...As for the other equipment, you can remove it at anytime you like from where they are placed. The sensors should just be an easy peel off as they were attached with sticky tape. The camera's may be placed with tape or screws, but they shouldn't be too hard to remove. The equipment is owned by the last customer who purchased it, so now it's ...Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...

Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Returning equipment can be a daunting task, especially if you are unfamiliar with the process. Whether you are returning rented equipment or returning items after a lease or purcha...Already submitted a return request? You can track your return at the Pending Return Status page. Check off the device(s) you'd like to return and select Continue. When returning your device(s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify …

You can track your return at the Pending Return Status page. Check off the device (s) you'd like to return and select Continue . When returning your device (s), check the serial number on the device to ensure that it matches your selection. Note: If you're returning a TV Box, you can click Identify Device.

Navigate to the “Equipment Return” page and use your Xfinity ID and password to trigger a return request. If you’ve forgotten these, you will have to go to a UPS store instead. The Xfinity website will show you which devices are active on your account and what their serial numbers are.Switch to channel number 1995 on all of your TVs and follow the on-screen instructions. It will promptly let you know if your TV boxes are compatible with the upcoming changes, and whether you need to replace them. However, you need to remember that TV Adapters do not need to be replaced. Also, Xfinity will replace all your TV boxes if you …Press “Confirm.” Now, you can send back your equipment using your selected return option. Returning Your Xfinity Equipment via UPS Shipping. If you …I'm trying to return an old router. Your store is perpetually understaffed and I will not wait 30 minutes to drop off old equipment. Your "create label" for UPS drop off crashes your virtual assistant each time. How can I stop wasting time on this and get rid of my old equipment. BTW this is why everyone hates Xfinity.

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Need Help? Find Solutions, share knowledge and get answers from customers and experts.

The Comcast bill negotiation worked. Lesson #1: Negotiation is the first way to get rid of your Comcast modem rental fee. A year or so later, I started receiving voice mail that Comcast was upgrading to DOCSIS 3.0 (more recently DOCSIS 3.1). In short, DOCSIS upgrades permit faster download/upload speeds.You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and …A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. With Xfinity Flex, you’ll be able to: Stream more than 10,000 free movies and shows. Access your favorite apps like Netflix, Disney+, Amazon Prime Video, and Hulu. Rent or purchase top movies and shows.Any rented Xfinity equipment must be returned before we can credit the deposit to your Xfinity account. Learn how to return Xfinity equipment. If there’s a credit balance remaining on your account after you’ve canceled services and returned any rented equipment, you’ll receive a refund within four to six weeks.To send a direct message: Click "Sign In" if necessary. • Click the "Direct Message" icon in the upper right - it looks like a chat bubble. • Click the "New message" (pencil and paper) icon just to the right of Conversations. • Type "Xfinity Support" in the "To:" line - do not use the Employee's name!Xfinity gives you a period of ten days after your service end date to return rented equipment. If you fail to return everything within this timeframe, you will be charged an “incidental cost” and have to pay the equivalent of the retail price of the equipment. You can avoid these fees by choosing a viable return method.Key Takeaways: Returning Xfinity equipment is easy and convenient with multiple options available. You can choose to create a pickup with UPS, drop off at a …

You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.Jan 24, 2022 · Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account. Review your Xfinity service cancellation information, then click Confirm Move to complete the order. You’ll see a page with important information, including: Your final bill details. The equipment you’ll need to return. How and when to return your equipment. Back to Top Moving Over the Phone with a SpecialistYou can find your print date listed at the top of your latest bill. This is because we bill a month in advance so you will see a credit on your next bill for any overage that was already billed to you. As for the equipment, it will naturally show on the app for some time until it is cleared from our back-end servers.Next, you can return your equipment by taking it to your nearest Xfinity store, or while you’re talking to a representative on the phone, ask if they can give you a prepaid box or label to send back through UPS. Before you drop your equipment off at the Xfinity store, take a picture of everything, including the serial number, on the counter.Problem Solver. •. 1.1K Messages. 2 years ago. Hey there, @user_b0f690. If you are just dropping off equipment to return it, anyone can do that. If you are dropping it off to exchange equipment, you must be listed on the account. 0.

Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom ...

Official Solution. XfinityKatie. +17 more. Official Employee. •. 744 Messages. 3 months ago. @user_km0rrr We don't have a way to email a return label on our end, …To initiate the process, follow these simple steps: Login to the Xfinity portal. Navigate to the Comcast equipment return page. Select the device you want to return. Choose UPS prepaid. Print the shipping label. Pack your equipment in the original box. Call 800-PICK-UPS to schedule the pickup at your home.Need Help? Find Solutions, share knowledge and get answers from customers and experts.May 30, 2018 ... Xfinity cannot provide me a receipt so I recorded my handover of the old equipment to them so I can get the $10 reward and cancellation.Thanks for reaching out to us on our Forums! I hope you are doing well tonight! That's a great question! Mainly we are just concerned about getting the device back with the power cords. Any other cords you can keep! For more information on returning equipment have a look at the following article: How To Return Your Xfinity Equipment. Please let ...Switch to channel number 1995 on all of your TVs and follow the on-screen instructions. It will promptly let you know if your TV boxes are compatible with the upcoming changes, and whether you need to replace them. However, you need to remember that TV Adapters do not need to be replaced. Also, Xfinity will replace all your TV boxes if you …

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Xfinity asking me to return equipment that I never had. I am be Asked to return a cable box when I never had one I only had Internet with a Motorola modem …

Nov 15, 2021 · CCEthan. They will ask for email and phone number which is plenty. We will know because the system will see the MAC/serial when we scan it in at the warehouse and match it to your account. You just mention it is an Xfinity return and they will take care of it quickly. I no longer work for Comcast. 8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ...Return the device to any Xfinity Retail Store or UPS Store location. Comcast has teamed up with UPS to accept Comcast equipment returns at no cost to you. You ...All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS …Oct 16, 2020 · What do I return to Infinity when Home Security is cancelled. Hachiko56 -. The only equipment that might need to be retured would be the Touchscreen, if you currently lease it. If you're not sure, check the Xfinity Home section of your bill to see if you currently lease the device. Otherwise, all other equipment is purchaed and owned by you... Learn how to purchase motion sensors, door/window sensors and other devices for your Xfinity Home system.Xfinity return equipment card: A card that references how to return equipment to Comcast. ... returning your equipment, see how to return your Comcast equipment.A big milestone. Comcast has hit an important milestone: The media conglomerate told investors on a quarterly earnings call this morning that it now has more subscribers for intern...1.1K Messages. @user_abe915 Hello! The great thing is that you don't need a label or a box, you can return any rented equipment you have to the nearest Xfinity Store in your area or UPS Store. We just ask that you bring the power cable and the device, we don't need HDMI cables or remote controls to be returned.Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript.744 Messages. 7 months ago. Hello @user_xyxnma thank you for taking the time to make this post! If you are in need of knowing how to return your equipment, you can review our How To Return Your Xfinity Equipment article for some really helpful information on the different ways you can return your equipment to us! Please let me know if this helps!Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help …Instagram:https://instagram. cafes in lowell I canceled my Xfinity Internet service on October 26th. I only had Internet service, and I used my own modem for the entirety of my time with Xfinity. I never leased any equipment. However, I just received a text indicating I still have Xfinity equipment. walmart optical tyler tx Hello, @user_9e8c65. Thank you for reaching out over our Community Forums. You can find all the different ways to return Xfinity equipment outlined in this article: How To Return Your Xfinity Equipment . If you need assistance in activating the modem, take a look at this article: How To Activate Your Xfinity Internet and Voice … lenox 2023 christmas ornaments A voice-controlled 4K streaming TV Box that puts all your favorite streaming apps in one place on your TV. With Xfinity Flex, you’ll be able to: Stream more than 10,000 free movies and shows. Access your favorite apps like Netflix, Disney+, Amazon Prime Video, and Hulu. Rent or purchase top movies and shows.Follow the screens to view the offer to exchange your TV Box. Enjoy more content and features with new equipment screen. Let's get your equipment updated screen ... ucf summer 2024 registration Nov 21, 2017 · How to Return Your Xfinity Equipment Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. Feb 7, 2022 ... This is a brief description of how easy it is to switch routers with Xfinity Xfinity Internet phone number: 1-800-934-6489. how to clean ice maker frigidaire Nov 19, 2023 · All I had to do was return the equipment and purchase my own modem and just use the "Xfinity Stream" App. I followed their suggestion and purchased the Motorola MT8733 that was recommended as one of the devices for the Xfinity Internet Plan. I picked this device because it supports WiFi, a "Voice Telephone", and DOCSIS 3.1 - which seemed to be ... I was told to return Keypad, Touchscreen and Security Specific Router that they installed. I returned them to the Factoria (Bellevue, Wa) Xfinity store on Sunday. I was intercepted by an associate asking if I was returning the equipment I was carrying. He told me that I would be sent a receipt by e-mail using the barcode on the touchscreen. hotels near 691 pompton ave cedar grove nj Jan 24, 2022 · Comcast has charged me $150 for RETURNED equipment. I called after receiving notice that I had not returned the equipment and provides the receipt and information from the UPS store detailing the date of return and the exact equipment that was returned. I received confirmation (twice) and that it was noted on my account. We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Learn more in our Cookie Policy. Learn more da hood cursor id list If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...To see if you have a Comcast-approved modem, or to find out which modem is right for your level of internet service, look for its name at My Device Info. Select your level of service (found on your billing statement) to see a list of modems that will work for your network. Router. A router is a wireless capable device that transmits a wireless ...For customers who either can’t or prefer not to go to a store, we have free UPS at-home pickup available. Visit our Digital Return Center and select the devices you would like to return. Then box up the equipment, print your UPS return label and call 1-800-PICK-UPS to schedule the pickup. As always, you can also package up your devices and ... jtime Get the most out of Xfinity from Comcast by signing in to your account. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together — anytime, anywhere, on any device.Comcast has identified five key metropolitan areas to support through its latest grant program. Read about Comcast RISE grants and more. * Required Field Your Name: * Your E-Mail: ... power outage in mililani Aug 4, 2019 ... This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box).Mar 7, 2022 · Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. beacon schneider knox county 1 Message. Thursday, May 2nd, 2024 4:02 PM. Returned Equipment — Still getting Charged. Still getting charged after equipment was already returned. Spoke to … motorcycle crash indianapolis yesterday Feb 7, 2022 ... This is a brief description of how easy it is to switch routers with Xfinity Xfinity Internet phone number: 1-800-934-6489.We recently moved outside of the Xfinity service area, and would desperately like to return our equipment. Here's the bullet points of our adventure: 1) Original phone rep mistyped email for emailed return labels. 2) Upon calling 3 times after not receiving the email, we were told the email would be sent to the comcast email on the account.