How to send back xfinity equipment.

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Comcast Xfinity. Allows boxless UPS dropoffs. Follow these directions, under the heading “Stop by a local UPS Store.”. You may either bring your equipment to the store and a UPS representative ...Where do I return old equipment so I don’t get charged Where do I return old equipment so I don’t get charged Skip to main content. Home. Getting Started. Guidelines . Sign in. Customer Service. Xfinity Community Forum. Customer Service. Customer Service. Need to return old equipment. U. user_1f6d77. 1 Message. …I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.To send a "Direct Message" ("Private") message: Click "Sign In" if necessary. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Hi , I received a text message saying I needed to return xfinity equipment such as the WiFi router and ...

See some special notes at the bottom of the page about canceling service, returning a faulty modem, or using a self-provided modem. Important note: If you are canceling service and you lease your modem, or if you are ordering a replacement CenturyLink modem, you must return your current modem within 30 days to avoid equipment charges of up to $200.

If you need to return your Xfinity modem and router, follow these simple steps: First, gather the Xfinity modem and router that you wish to return. Make sure that all cords and accessories that came with the devices are also included. Ensure that the devices are properly packaged to avoid damage during transit.

To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary. Click the "direct messaging" icon or https://comca.st/3J0ir1l. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select ...Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. I no longer work for Comcast. 1 year ago.1. Open Samsung Flow on your phone. 1. Tap the three dots in the upper right corner and select 'Details'. 1. Turn on the 'Smart View' feature. ### Step 4: Open Xfinity Home Security App. Now, open the Xfinity Home Security app on your smartphone. Navigate to the camera feed you wish to view. Learn about replacing your equipment now to get the most out of your Xfinity service. Xfinity For full functionality of this site it is necessary to enable JavaScript.

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View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.

Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones.Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next.To sign in to Comcast email, visit the xfinity.comcast.net site and click the blue “Sign In” button on the left. Enter your sign in information, click the “Sign In” button again, a...You could bring the router to a local Xfinity Service center or to a UPS store. Our awesome partnership with UPS makes it to where the cost of shipping is covered and they provide the packaging and return label! Alternatively, we have our Digital Return Center. For more information on ways to return your Xfinity equipment we have this really ...If you have a Comcast account, odds are good that you get one or more services through Xfinity, a Comcast subsidiary that provides Wi-Fi, cable and digital TV packages, mobile serv...The quickest and easiest way to get help from Xfinity is to use the website’s Xfinity Assistant feature. To do so, log on to your Xfinity account and navigate to the Xfinity Assist...Return of equipment. I continue to get emails, phones, and text messages from Xfinity about equipment that I need to return. I have returned the equipment and have a receipt with me. I have also spoken to numerous account reps and they tell me that it will be taken care of but the calls emails and texts continue.

To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...Are you worried about the safety of your online activities? There’s a number of ways to keep yourself safe while you’re using your Xfinity internet, and we’re here to help you out ..."Apple came to believe that Comcast was stringing it along." The on-again, off-again relationship between Apple and Comcast has hit a rough patch. The Wall Street Journal reports t...Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Return the device to any Xfinity Retail Store or UPS Store location. Comcast has teamed up with UPS to accept Comcast equipment returns at no cost to you. You ...

03 Dec 2020 ... This video explains how to set up your self install Xfinity Router. As we all know Comcast generally does not send the technician to install ...

Just the power cords and remotes. Just the equipment itself and the power supply. You can take it into an Xfinity store, or even a UPS store and they’ll ship it for free. Unit and Power supply is all you need. The rest of the wires....you can toss in the trash. The Xfinity Voice Getting Started kit allows you to connect your services through a cordless phone system in your home — it doesn't provide service through the existing phone wall jacks in your home. Home alarm. Health monitoring system. Direct security connection to buzz guests into the building through the telephone. Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.8 months ago. You should be able to return it to your nearest service center and get a receipt. That is where I go for exchanges, etc. 0. 0.Helping customers get rid of used electronics responsibly is part of Comcast’s commitment to the environment. We collect used cell phones from customers wherever we sell new phones, and we also operate a mail-back program for used cell phones.You can manage your Comcast appointment via SMS text message, visiting My Account online or by using the Xfinity My Account app or Xfinity X1 TV Box. If you’re having service issues, you can try troubleshooting online before you make an appointment for technician to visit your home.Charter has announced a $55.1 billion deal for Time Warner Cable, one month after Comcast walked away from its $45 billion offer. By clicking "TRY IT", I agree to receive newslette...

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Sep 19, 2023 · The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press the "Enter" key on your keyboard to ...

Simple Options to Return Xfinity Equipment Should you need to return your rented equipment, there are four ways to do so: Initiate your return online and send your equipment back with a prepaid UPS shipping label (recommended)Mail your equipment: Xfinity also allows customers to mail their equipment back. Simply follow the instructions on their website or contact customer support for guidance on how to package and ship your equipment. Don’t forget to use a reliable shipping service with tracking to ensure the safe arrival of the items. What to Expect After …Follow the steps below to suspend your Xfinity Mobile service for up to 14 days through your Xfinity Mobile account online: Select the phone or tablet that’s lost or stolen. Select the Learn More button beneath Suspend this line. To proceed, select Suspend Line. You’ll receive a confirmation email when service is suspended.Aug 14, 2023 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Jul 6, 2021 · After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ... View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.Returning equipment back to Xfinity will require a few steps: Find out which equipment you have to send back; Figure out how you’ll be sending the equipment back to them; Take pictures of all of your equipment before sending; First of all, make sure you ask the representative what equipment they claim to have on file that is in your possession.I hope you are getting settled in and out of the boxes. 😀 You are correct that when the equipment is returned the unreturned equipment charge is reversed. When your account is closed it is not possible to use the Digital Return Center so you will want to visit your local UPS store. UPS will box, label, and ship the item free of charge.When on the phone with the agent I specifically asked if any equipment needed to be returned. I had purchased my own router and modem. I was told I was all set, nothing needed to be returned. Today I got a bill for $120 for the non-returned flex box. By the way, this is the "free" flex box that was sent to me automatically-I did not request it.

October 13, 2022. Image: KnowTechie. You have to return Comcast equipment when you cancel the subscription or switch to a new plan that doesn’t require it. Also, when you move, you may want to...Here is a complete list of equipment that you need to return to Comcast within its original box: xFi Gateway. Xfinity TV Boxes. Xfinity Remote Controls. Power cords. Coaxial and HDMI cables ...Returning your Xfinity equipment may require you to cancel your Xfinity services. This process is simple and can be done easily online or over the phone. Here’s a step-by-step guide on how to cancel Xfinity services: Log in to your Xfinity account or call Xfinity customer support. Click on the “Manage My Account” or “Cancel Service ...After a couple minutes I finally asked him how much for a box; it was $8.00. In Xfinity's return instructions it says "you may bring your equipment to the store and a UPS representative will pack and ship your equipment back to us." Perhaps you should mention that that means a UPS Store in an area that is served by Xfinity? It only cost me ...Instagram:https://instagram. ashland liquor store Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. sheriff thrift store ocala Thanks for posting on our community forums for assistance with your equipment return, @user_g4q3qa. If you changed services recently, you would have to return any equipment associated with the service you changed or canceled. You can do this at the nearest service center or UPS store.You can schedule an at-home pickup by initiating the equipment return at the Digital Returns Center, printing the UPS return label, boxing up the equipment and then calling 1-800-PICK-UPS to schedule the pickup. You will need the tracking number from the UPS return label to schedule the pickup. 3. 0. U. user_1d5d51. monica mcnutt height Instead, type "Xfinity Support" there. • - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. • - An "Xfinity Support" graphic replaces the "To:" line. • Type your message in the text area near the bottom of the window. • Press Enter to send it. I no longer work for Comcast. 1 year ago. dismembering parents joel guy jr Oct 6, 2021 · Choose a reason for return and press Continue. Select a return option, follow the listed instructions, and press Confirm. If you’ve selected UPS Prepaid Shipping, a prepaid shipping label will be prepared for you. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box, and place ... wil dasovich gf Let us help you transfer your Xfinity services to a new address. or by visiting your nearest . Just remember to visit to confirm store hours before you visit. To complete your move, you’ll need to verify your account details, confirm your move dates, and provide your new address. large pimple popping video To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. italian restaurants pinellas county Jan 11, 2024 · Hi BwT55 and Anu181. I read your messages about returning the Xfinity storm ready (and the battery backup) because I'm going to return the same equipment. I see Xfinity Janelle (I believe she is Xfinity official representative) has listed a link "Storm ready wifi return" in there you can fill out the form. I just did and now waiting what is next. 1. How to Return Xfinity Equipment Through UPS. Xfinity will cover the expense of UPS for returns, so there’s no need to worry about additional charges for courier services. To initiate a return, simply log in to the Xfinity website. Visit the “Equipment Return” page and use your Xfinity ID and password to initiate the return process. mugshots of louisville This will send a signal to that specific TV and display an on-screen message to let you know it's the correct TV Box. Choose a reason for return and press Continue. Select a return option, follow the listed instructions and press Confirm. If you’ve selected UPS Prepaid Shipping: Return to the Device Management Center. mettler toledo technical support See some special notes at the bottom of the page about canceling service, returning a faulty modem, or using a self-provided modem. Important note: If you are canceling service and you lease your modem, or if you are ordering a replacement CenturyLink modem, you must return your current modem within 30 days to avoid equipment charges of up to $200. insurance claim check mr cooper Mar 8, 2024 · Standard Xfinity set-top box: $8.50/mo. If you go for Xfinity’s most basic TV plan (with 10+ channels), Xfinity passes you over for the X1 treatment and offers only a high-definition cable TV box. The TV box costs $7.50 to $8.50 per month (depending on where you live), and you can add 150 hours of cloud storage for $10.00 per month. You'll be taken to the Devices page where you'll see images of your in-home Xfinity equipment. This page contains an option to troubleshoot or restart if you're ..... tom cruise balding Our team can most definitely take a further look at this issue. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary. Click the "Direct Messaging" icon or https://comca.st/3EqVMu7. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person".I know you are doing everything on your end as instructed and I thank you greatly for that. As @EG mentioned you can bring the device to a Xfinity store for return. The better option I find is bringing the device to a UPS store. The UPS store will package and ship the device back to us for free. You don't need a label or packaging, just the device. The Xfinity Voice Getting Started kit allows you to connect your services through a cordless phone system in your home — it doesn't provide service through the existing phone wall jacks in your home. Home alarm. Health monitoring system. Direct security connection to buzz guests into the building through the telephone.